FAQs

Do you offer free shipping?

Yes, with a minimum order value of £200 within the UK.

For orders below £200 there is a shipping fee of £6.99.

What are your estimated delivery times?

We aim to deliver your order in 3-5 working days within in the UK.

Can I track my order?

Yes, you will be provided with a tracking number by email once your order has shipped.

Do you offer gift wrapping or personalised messages?

If you would like gift wrapping please select the option at checkout. If you would like a personalised message please add to your order notes.

What is your return policy?

You have 14 days to return from the day of purchasing.

How can I contact customer service if I have any questions?

For quick assistance use our live chat to speak to a member of the team

Alternatively email us at info@casabiancaliving.com